Privacy Policy

  IT SQUAD SERVICES PRIVATE LIMITED is committed to safeguarding the privacy of all users who visit or interact with our website. This Privacy Policy explains how we collect, use, store,    and protect your personal information when you access our platform.

  By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of the website.

  1.Scope of Policy

  • This Privacy Policy applies only to information collected through our website and online services. It does not apply to data collected through offline channels or third-party platforms not controlled by us.

  2. Consent

  • By accessing and using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.

  3. Information We Collect

  • We may collect personal and non-personal information depending on how you interact with our website .

  Personal Information

  • You may be asked to provide details such as:
  • Name
    Email address
    Phone number
    Billing and shipping address
    Company details (if applicable)
    Account Information
  • If you create an account, we may collect login credentials and account preferences.

  Communication Data

  • When you contact us, we may collect:
  • Messages or queries submitted
    Attachments or additional details shared by you
    Technical & Usage Data
  • We may automatically collect:
  • IP address
    Browser type and device information
    Pages visited and time spent
    Referral sources and interaction data

  4. How We Use Your Information

  • We use collected information for purposes including:
  • Operating and maintaining our website
    Processing orders and providing services
    Improving website functionality and user experience
    Understanding user behavior and preferences
    Communicating updates, offers, and support responses
    Preventing fraudulent or unauthorized activities
    Complying with legal and regulatory requirements

  5. Data Retention

  • We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  • Personal data is retained while your account remains active or as needed for service delivery
    Usage and analytics data may be stored for a limited duration to improve performance
  • Once data is no longer required, it is securely deleted or anonymized.

  6. Log Files

  • Like most websites, we use log files to collect standard information such as:
  • IP address
    Browser type
    Internet Service Provider (ISP)
    Date and time of visit
    Pages visited and navigation patterns
  • This data is used for analysis, system administration, and improving user experience, and is not linked to personally identifiable information.

  7. Cookies and Tracking Technologies

  • Our website uses cookies to enhance functionality and user experience.
  • Cookies help us:
  • Store user preferences
    Enable essential website features
    Analyze traffic and usage patterns
    Improve overall website performance
  • You may choose to disable cookies through your browser settings, though certain features may not function properly.

  8. Third-Party Services

  • We may use trusted third-party services such as:
  • Payment processors
    Analytics providers
    Advertising partners
  • These services may use technologies like cookies, scripts, or web beacons. We do not control how third-party providers collect or use data, and we recommend reviewing their respective privacy policies.

  9. Third-Party Privacy Policies

  • Our Privacy Policy does not apply to external websites or third-party services. Users are encouraged to review the privacy policies of those platforms for detailed information about their practices.

  10. Your Data Protection Rights

  • Depending on applicable laws, you may have the right to:
  • Access the personal data we hold about you
    Request correction of inaccurate information
    Request deletion of your data
    Restrict or object to data processing
    Request transfer of your data to another service provider
  • Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe as required by applicable law.

  11. Children’s Privacy

  • Our website is not intended for children under the age of 13 years. We do not knowingly collect personal information from minors.
  • If we become aware that such information has been collected, we will take appropriate steps to delete it promptly.

  12. Updates to This Policy

  • We may revise this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
  • Any updates will be posted on this page. Continued use of the website indicates acceptance of the updated policy.

  13. Contact Information

  • If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

  IT SQUAD SERVICES PRIVATE LIMITED  
  TR 616, Plot No. 26, Block B
  Mohan Cooperative Industrial Estate, Saidabad
  Badarpur (South Delhi), South Delhi
  New Delhi, Delhi – 110044, India

  📞 Phone: +91 9217934453
  📧 Email: support@shopitsquad.com